Reviewed by: Rdt
My family and I went this evening 7/1/2016 and were one of the last tables to leave as the restaurant was closing. We witnessed one of the managers treating his employees very rudely in a demeaning way--he even called one of the employees a "bitch". That is so disrespectful and completely unprofessional. That made us very uncomfrotable--completely disappointed in how they treat the employees. Would not recommend the restaurant-employees should be treated with respect. So unprofessional!!
Reviewed by: gradetsk
who created the clock on your site, totally insane.
Reviewed by: Jenna.Tabbedout
Hi there, I'm writing on behalf of TabbedOut (www.tabbedout.com), the first app of it's kind that allows bar and restaurant patrons to pay for their bill directly from their smartphone!We are currently conducting market research in the Boston area to determine the most popular POS systems used at popular bars, clubs and restaurants. Please help our efforts by letting us know which POS system and version is currently being used at your establishment. Thank you very much for your participation!-- -- Jenna ScandoneMarket ResearchTabbedOut//Bostonwww.tabbedout.com/
Reviewed by: kbarrett
Hi Yamato,I wanted to reach out because I work for Gilt City Boston - we are an e-commerce site that offers the best experiences in the city to our 280,000 high-end Boston members and I would love to help you spread the word about your restaurant. We work with Snappy Sushi and it is always very successful for them. Here was their offer: https://www.gilt.com/city/boston/offer/snappysushi I would love to connect to discuss some ideas with you. Please email me back and we can either jump on a call or I can walk over :) Thank you! Kindly, Keri
Reviewed by: Thanaphon.woon
Today, apr 22, 2016 my friends and I went to Yamato 2 at Copley. We did all-u-can-eat at lunch. We arrived at 2 pm and sent the order since 2.15pm. With the first order, we had to wait for almost 1 hour before it was coming out. And this was our third times at this branch. So i want to say that the food is still good but u need to adjust your service more. I thought that u separate the service with couple table for each server and when we asked other one they were not friendly at all. Our server said that it was not finished yet. But we thought that it was impossible that other table get their new serve until their finished n left. But for us we need to wait..
Reviewed by: klcowher
Hello,I visited your establishment (Yamato II in Boston) this Saturday, January 30th for the all-you-can-eat sushi lunch. I had previously visited your Brighton restaurant, where I enjoyed a very good meal and good service, so I was excited to try the Boston location. I had two friends visiting from out of town, and I had talked fondly of Yamato earlier, and they decided they wanted to try it during their visit (on Saturday).Unfortunately, I had one of the worst dining experiences ever. The hostess was incredibly rude, insisting that we could not stick one more chair onto a 4-person table to make it a 5-person table to accommodate our party – I have worked in the restaurant industry, and I know that this is a very common and easy request to accommodate. When I told her that we would wait out the 30 minute time frame she gave us as the wait time, I also asked if we could order an appetizer to enjoy. Instead of explaining why Yamato might be unable to accommodate this request, she simply said, “No”, and dismissed my question. When we finally got our table (over 30 minutes later), we waited a very long time before our first round of sushi orders came out – and even then, it was missing three rolls! We also waited an extremely long time after our second and final order, and both times, we had to stop our sever and ask if our order had been forgotten about. I thoroughly enjoy Yamato and its sushi offerings, but this experience really disappointed me and turned me off to the restaurant quite a bit. I can fully understand that lunch rushes can cause quite a chaotic scene in restaurants, but the rudeness and lack of service was unreasonable – restaurants are a part of the hospitality industry after all! I truly hope this was a fluke experience and that, if I choose to visit Yamato II again, I will find myself pleasantly surprised by the hospitality and service. Disappointed, Kelsey Cowherklcowher@gmail.com
Reviewed by: Sredish820
I just recieved my food from you guys and my shrimps were over cooked and the lettuce in my salad was extremely rotten (I have pictures to prove it). That's extremely disgusting, and I'll appreciate if someone got back to me ... If not I will be going into the restaurant and speaking to the owner of the establishment.