I’m frustrated that we were overcharged for our children’s meal today. Your servers could tell how tall our children were (they are 1.5 and 3.5 years old so small) and charged them the full child price (they offered us high chairs so knew they were not 4 ft tall!). I had vaguely remembered there was something special about kid pricing but my husband was dealing with the bill while I tended the children so I didn’t notice. Please make sure your employees uphold your own policies. We love Yamatos but that was frustrating.

When are you going to re-open

a

Good morning, I would like to know what covid safety measures you use to keep staff and the community safe? They could be masking, extra cleaning, making sure staff stay home when sick, cashless payments, ventilation upgrades, social distancing, take out & delivery. I am contacting local business to create a list of safe places for a group of local residents who are high risk or cautious about going out due to the risks of covid. Thank you and have a great day.

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Hi, Could someone let me know if Yamato caters for tree nut allergies? I would like to have a large party of 12 here but one of the members of the party has a severe tree nut allergy and we need to be sure there is no risk of tree nut contamination. Thanks, Andrew

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Does all you can eat include only sushi? Or the entire menu? Or some combination of that?